The thumbnail shows a zip-up hoodie. Be aware that you may also receive non-zip-up hoodies.
These are IMHO two different categories of clothing - one is a jacket and the other is a pullover sweater. My recommendation for the future would be to allow people to choose between the two categories and/or update the thumbnail and description.
I want to be clear that this review is mainly a PSA. The hoodies I received are very fine garments for the price. I personally would prefer them to be a few centimeters longer. Most of my shirts are sticking out 2 to 3 cm at the bottom. The fabric on all of them feels very comfortable and they look great.
But the zipper is a must-have for me. I'm mostly radiating heat like a radioisotope thermoelectric generator and I have to reach for the zipper constantly for temperature regulation. Therefore the hoodies without zipper will mostly be used on cold days at home which limits my use for them. However, I'm still happy with my purchase. Otherwise I'm sure customer service would have taken care of it. Just be aware that the thumbnail might be deceiving and you might end up with a pullover sweater.
@lttstore: Feel free to delete this review once the potential issue is sorted out.